Returns & Exchange Policy
We have a 7-day return/exchange policy, which means you have 7 days after receiving your item to request a return/exchange.
To be eligible for a return/exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase. Please note that return shipping postage will be borned by you.Any damages made after delivery is only exchangeable or returnable upon clear inspection of products on a case-by-case basis at the sole discretion of Teensy Weensy Dreamers. We reserve the right to reject any returns/exchange.
To start a return/exchange, email to firstname.lastname@example.org with the following information:
- Order Number
- Mobile Number
- Full item description
- Photos of defective/wrong items (Please ensure defects are visible in the images sent)
We regret to inform the following conditions will not be considered for return/exchange:
- Color difference due to photo lighting
- Order cancellations due to change of mind
- Items bought during promotion or On Sale
- Items bought with redemption codes